Butler Concierge

Charles MacPherson, Charles MacPherson & Associates

The lead trainer for the butler department of the Four Seasons Hotel in Shanghai, China, Charles MacPherson is globally recognized as a world authority in the fields of Household Management and Butler Service. With a resume that includes assignments at some of the leading hotel properties in China, India and France, Charles brings over 24 years experience in Household Management to the training and management of the Butler / Concierge staff for Burrard Place Star Services Team.